Terms of Service

Last updated: April 2026

Please read these Terms of Service ("Terms") carefully before using PileTrack. By accessing or using our service, you agree to be bound by these Terms. If you do not agree, do not use PileTrack.

1. Service Description

PileTrack is a cloud-based field management application for pile construction teams. The service allows users to track pile entries, fuel consumption, machine maintenance, and generate production reports. Access is provided via a monthly subscription.

2. Account Registration

To use PileTrack you must create an account. You agree to:

• Provide accurate, current and complete information during registration
• Keep your password confidential and not share it with others
• Notify us immediately of any unauthorised use of your account
• Be responsible for all activity that occurs under your account

You must be at least 18 years old and authorised to act on behalf of your company to create an account.

3. Subscription and Billing

PileTrack operates on a monthly subscription model at €29 per month per company account. The following terms apply:

• A free trial period is offered for new accounts (first month free)
• Subscription fees are billed monthly in advance
• All fees are non-refundable unless required by applicable law
• We reserve the right to change our pricing with 30 days notice
• Failure to pay may result in suspension or termination of your account

4. Acceptable Use

You agree to use PileTrack only for lawful purposes. You must not:

• Use the service to store or transmit unlawful, harmful or fraudulent content
• Attempt to gain unauthorised access to any part of the service or other users' accounts
• Reverse engineer, decompile or disassemble any part of the service
• Use automated tools (bots, scrapers) to extract data from the service
• Share your account credentials with parties outside your organisation
• Resell or sublicense access to the service

5. Data Ownership

You retain full ownership of all data you enter into PileTrack (project data, pile records, fuel logs, etc.). By using the service, you grant us a limited licence to store and process that data solely for the purpose of providing the service to you.

We will not access, use or share your operational data for any purpose other than providing and improving the service, unless required by law.

6. Intellectual Property

PileTrack, including its software, design, trademarks and content, is the exclusive property of PileTrack and its licensors. Nothing in these Terms grants you any right to use our trademarks, logos or other proprietary materials without our prior written consent.

7. Service Availability

We aim to maintain high availability of the service but do not guarantee uninterrupted access. We may suspend the service temporarily for maintenance, updates or circumstances beyond our control. We will endeavour to provide advance notice of planned maintenance.

8. Limitation of Liability

To the maximum extent permitted by law, PileTrack shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, data or business, arising out of or in connection with your use of the service.

Our total liability to you for any claim arising from these Terms or your use of the service shall not exceed the amount you paid us in the three months preceding the claim.

9. Disclaimer of Warranties

The service is provided "as is" and "as available" without any warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be error-free or uninterrupted.

10. Termination

Either party may terminate the subscription at any time. Upon termination:

• Your access to the service will cease at the end of the current billing period
• You may request an export of your data within 30 days of termination
• After 90 days, your data will be permanently deleted from our servers

We may terminate or suspend your account immediately, without notice, if you breach these Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Istanbul, Turkey.

12. Changes to Terms

We may modify these Terms at any time. We will notify you by email or via a notice within the application at least 14 days before changes take effect. Continued use of the service after that date constitutes acceptance of the new Terms.

13. Contact Us

For any questions regarding these Terms of Service, please contact us:

• Email: info@piletrack.com
• Website: piletrack.com