Privacy Policy

Last updated: April 2026

PileTrack ("we", "us", or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our web application and related services.

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account (name, email address, company name)
• Use our application (project data, pile entry records, machine and fuel logs)
• Contact us via the contact form or email

We also automatically collect certain technical information when you use our services, including IP address, browser type, device information, and pages visited.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate and maintain the PileTrack application
• Process your subscription and manage billing
• Send transactional emails (account confirmations, password resets)
• Respond to your comments, questions and support requests
• Improve and develop new features
• Comply with applicable legal obligations

3. Data Storage and Security

Your data is stored securely using Supabase (PostgreSQL infrastructure hosted on AWS). We implement industry-standard security measures including:

• TLS/HTTPS encryption for all data in transit
• Encrypted data at rest
• Row-level security policies restricting access to your company's own data
• Regular automated backups

No method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

4. Data Sharing

We do not sell, trade or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: Trusted third parties who assist us in operating our application (Supabase for database hosting, Vercel for application hosting)
• Legal requirements: When required by law, regulation or court order
• Business transfers: In connection with a merger, acquisition or sale of assets

5. Cookies

We use minimal cookies and local storage to maintain your login session and application preferences (such as language selection). We do not use advertising or tracking cookies.

6. Your Rights (GDPR)

If you are located in the European Economic Area, you have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your personal data

To exercise any of these rights, please contact us at info@piletrack.com. We will respond within 30 days.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymise your data within 90 days, except where we are required to retain it by law.

8. Children's Privacy

PileTrack is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@piletrack.com
• Website: piletrack.com